South Midwest HERC

USC Online is seeking a Senior Web Developer to join our technology team. This role ensures seamless technological experiences for our students, staff, and faculty. The successful candidate will have strong technical knowledge and experience with object-oriented programming, web servers/hosting, web applications, programming languages, web content management systems, data management & ETL processing, and usability engineering. This position requires a blend of technical acuity, customer service excellence, and a passion for education technology.

Responsibilities

• Leads the development efforts and provides architectural guidance for migrating existing product features to cloud-based platforms.

• Establishes project plans and schedules, identifies staffing and resource requirements.

• Monitors progress, providing status reports as needed. Reviews the work of other developers.

• Designs and implements complex web, data, and back-end systems with minimal direction.

• Establishes and communicates best practices and design patterns for use within the department.

• Discusses new features with designers, stakeholders, and other university teams, giving input on what is technically feasible and evaluating the impact of the changes.

• Leads the resolution of programming and data-related technical support issues.

• Resolves bugs found in code or upstream data feeds.

• Maintains/updates program libraries, user manuals, and/or technical documentation, as needed.

• Identifies and implements protocols and procedures to ensure security.

• Provides leadership, guidance, and direction to junior-level staff.

• Participates in customer support on-call rotation.

Experience and Skills Required

• ASP.NET MVC 5, C#, EF, Bootstrap, Telerik Kendo MVC, LINQ & MSSQL, HTML, CSS, JavaScript

• REST APIs

• SQL Server Integration Services ETL processing, Azure Data Factory, and/or Pipelines

• CI/CD build & release pipelines (Azure DevOps and GitHub Actions)

• Familiarity with WCAG 2.1 AA accessibility and design requirements

• Knowledge of Single Sign-On systems and multifactor authentication processes.

• Exceptional problem-solving skills and the ability to work independently and as part of a team.

• Excellent communication and interpersonal skills to effectively interact with various stakeholders, including students, staff, faculty, and external partners.

Desired Qualifications

• Bachelors degree in Computer Science, Information Technology, Education Technology, or related field.

• Previous experience in a support role within an educational or technology-focused organization.

• Previous experience with Salesforce, Apex development

• Previous experience with WordPress and/or PHP

• This position offers a unique opportunity to impact the educational journey of online learners by providing critical technical support and innovation. If you have a passion for technology, a dedication to service excellence, and a desire to contribute to the success of online education, we encourage you to apply.

The annual base salary range for this position is $99,043.25 - $131,871.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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