South Midwest HERC

Program Manager of Student Success - First In Line


Job Identification: 20327
Posting Date: 05/15/2026, 05:29 PM
Job Schedule: Full time
Locations: 1410 S 4th Street, Waco, TX, 76706, US
Degree Level:

Job Description:
A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation's 'https://apptrkr.com/get_redirect.php?id=7162081&targetURL=

Since 2011, Baylor has been named as one of the nation's 'Great Colleges to Work For'. Great Colleges to Work For is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

What We Are Looking For

The First in Line Program Manager supports the success of first-generation college students at Baylor University. This role oversees the strategic planning, development, and implementation of First in Line (FIL) programming, including student leadership, scholarship processes, and campus collaborations. The position serves as the primary point of contact for FIL initiatives and represents Baylor in national organizations supporting first-generation students. The program manager also manages program budgets, data reporting, and supervises student workers.

A Bachelor's Degree and two years of relevant work experience is required. A Master's Degree and five years of relevant work experience is preferred in higher education or a related field.

All applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Lead the planning, development, and implementation of First in Line programming and support initiatives
  
• Serve as the primary contact for FIL programming, student leadership, scholarship processes, and campus collaborations
  
• Develop strategic actions to support and celebrate first-generation students
  
• Represent Baylor University with national organizations such as NASPA's First Scholars and First-Gen Forward
  
• Manage the oversight of the First in Line New Student Experience course; Serve as instructor, as needed
  
• Contribute recommendations for strategic plans and systemic support for the First in Line community
  
• Collaborate with upper-level management to improve program success and resources
  
• Establish relationships with internal and external stakeholders to foster support and collaboration
  
• Manage records including scholarship applications, FILSA Scholars, and program data
  
• Develop and maintain databases to assess program success
  
• Prepare reports highlighting first-generation student performance and engagement
  
• Manage FIL programming budgets and support the management of excellence funds, and scholarship distributions
  
• Develop and maintain policies and procedures to ensure best practices
  
• Perform all other duties as assigned to support Baylor's mission
  
• Ability to comply with university policies
  
• Maintain regular and punctual attendance
  
  

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!


About Us:
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.


To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/20327







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